Manage percentage tipping
Percentage tipping calculates tips as a percentage based on the purchase price. Your merchants can add percentage tipping when taking card payments using the Zettle SDK.
The percentage tipping flow with a card reader consists of the following steps:
- The amount payable displays in the card reader together with the “Add tip?” question. After this step, there are two flows:
- The customer clicks the cancel button.
- The customer clicks the confirmation button.
If the customer clicks the cancel button, the flow will proceed to the payment as follows:
- “Tap/Insert card” displays on the card reader.
- The customer taps the card on the card reader.
- The “Approved” message with a heart displays on the card reader, followed by “Thank you”.
If the customer clicks the confirmation button:
- "Tip _ %" displays in the reader.
- The customer enters the desired tip percentage on the card reader.
- “Tap/Insert card” together with entered percentage and calculated amount displays on the card reader.
- The customer taps the card on the card reader.
- The “Approved” message with a heart displays on the card reader, followed by “Thanks for the tip”.
The percentage tipping flow with a POS system consists of the following steps:
- The merchant selects “Pay” in the POS user interface.
- The amount payable displays in the card reader together with the “Add tip?” question.
- The customer clicks the confirmation button.
- “Enter tip amount” displays in the card reader.
- The customer enters the desired tip amount on the card reader.
